Who operates this website
CLQ Malaysia is a Pansomal initiative. Enquiries may be handled by authorised Pansomal personnel or service providers assisting with the relevant worker accommodation, property or consultation matter.
Information you provide
When you contact us by WhatsApp, telephone or another published channel, you may provide your name, contact details, company, property or worksite location, worker numbers, project information and supporting documents.
Do not send passports, identity documents, medical records, bank information or other sensitive worker information unless a specific secure process has been agreed and the information is genuinely required.
How information may be used
- To understand and respond to your enquiry.
- To identify possible services, accommodation providers or qualified specialists.
- To maintain operational and communication records.
- To improve the platform, content and enquiry pathways.
- To comply with applicable legal or authority requirements.
Disclosure
Information may be shared with Pansomal personnel, technology providers and relevant professional or commercial parties when necessary to evaluate or respond to the enquiry. We do not intend to publish confidential enquiry information without permission.
WhatsApp and external services
When you use WhatsApp or another external link, that service processes information under its own terms and privacy practices. Avoid sending unnecessary sensitive information through third-party messaging platforms.
Website analytics and technical information
The website and its hosting providers may process basic technical information such as IP address, browser, device, requested pages, security events and performance data. Analytics or similar tools may be introduced to understand traffic and improve the website.
Retention and security
Information should be retained only as long as reasonably needed for the enquiry, operational records, dispute management or applicable obligations. Reasonable controls are used, but no internet or messaging system can be guaranteed completely secure.
Your requests
You may contact CLQ Malaysia to ask about information you previously provided or to request a correction or deletion, subject to applicable obligations and legitimate record-keeping needs.
Contact
Telephone or WhatsApp: +60 11-4015 3141
Address: No. 191, Jalan Telok Bunut, 42700 Banting, Selangor, Malaysia